Team Name:
bridge-builders
bridge-builders
This project proposes an AI-powered multilingual assistant designed to support non-English speakers in Australia by breaking down language and accessibility barriers across essential services.
The AI Agent communicates with users in their own language and connects seamlessly with multiple systems through APIs to provide real, practical support:
Healthcare Access (GP Clinics): The agent finds local clinics, checks appointment availability, books visits, provides interpreter support, and sends reminders.
Tradie Services: With permission, the agent shares the user’s address, checks tradie availability, and books appointments for home repairs or maintenance.
English Mentoring: Users receive daily, step-by-step conversational English lessons tailored to real-life scenarios of their choice, supporting integration and confidence.
Housing Assistance: The agent connects with property listing platforms to suggest rental or purchase options based on location and budget preferences, and books inspections.
Employment Support: By asking about skills and experiences, the AI agent builds tailored resumes and cover letters, then applies to jobs on the user’s behalf via job listing APIs.
💡 Innovation & Impact:
This platform is more than a chatbot—it’s a holistic digital bridge between non-English speakers and the critical services they need to thrive. By combining language translation, real-time booking, personalized learning, and automated application systems, it empowers individuals, reduces service gaps, and promotes social and economic inclusion.
Migration is not just a change of geography—it’s a shift in language, culture, and access to opportunity. The Migrant Settlement Outcomes dataset shows that one of the most consistent barriers to successful settlement is limited English proficiency. Migrants with lower language skills face challenges in everyday communication, which directly affects their ability to:
Access healthcare: Booking a GP appointment or understanding medical instructions often requires fluent English. Miscommunication here can impact health outcomes.
Secure housing: Migrants frequently struggle with finding rental properties or navigating the buying process, especially when contracts, listings, and inspections are conducted in English.
Enter the workforce: Many skilled migrants underperform in job markets because their resumes don’t align with Australian standards, and job search platforms are predominantly English-based.
Integration: English skills affect confidence in social participation, education, and even accessing government services.
📌 The dataset reinforces this with evidence that migrants report low English proficiency.
Description of Use o understand the rationale for supporting migrants
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