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Team Name:

Im Marz


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Evidence of Work

Coala - The GovBuddy

Project Info

Im Marz thumbnail

Team Name


Im Marz


Team Members


Marz

Project Description


Meet Coala — your smart Australian government companion!

Coala Mascot

Find services. Claim benefits. Stay safe online.

Coala is a powerful AI-powered assistant built to help Australians navigate through complex government processes, protects against scams, and connects over 300+ open datasets to give personalised, plain-English answers — all backed by official Australian sources.

Unlike generic AI tools, Coala is trained on local systems, meaning:
- ✅ Accurate guidance for Australian services
- ✅ Real-time scam detection and prevention powered by Scamwatch
- ✅ Step-by-step navigation of services like Medicare, Centrelink, and ATO

✨ What Coala does (MVP)

1. Connects 300+ Government Datasets (Navigating Australia’s Data Landscape)

  • Integrates ABS, Services Australia, and Scamwatch data
  • Converts raw data into personalised, actionable insights
  • Always cites official sources

2. Protects Australians from Scams (Digital Confidence)

  • Monitors Scamwatch alerts in real time
  • AI-driven phishing detection
  • Visual Scam Heatmaps showing hotspots

3. Simplifies Government Services (Red Tape Navigator)

  • Walks users through Medicare, Centrelink, and ATO processes
  • Explains forms and policies in plain English
  • Gives step-by-step instructions

4. Builds Personal AI Buddies (Community AI Agents)

Australians aren’t all the same. Coala adapts:

  • Students → HECS, MyGov, rent assistance
  • Job Seekers → training subsidies, grants
  • Retirees → superannuation, pension planning

Everyone gets their own AI “agent”, designed for their needs.

5. Digital Safety Reports and Training (AI for Gov Services)

After every session, Coala creates a downloadable PDF:

  • Your personalised guidance
  • Scam and safety alerts
  • Clickable official links

🔗 Live Demo & Repo

Live Demo: https://macishacked.github.io/govbuddy-aussie-assist

GitHub Repo: https://github.com/MaCisHacked/govbuddy-aussie-assist

> Roadmap:

VIC-specific data toggle (DataVic), Scam heatmap, ABS Data API enrichment, and explainers for common life events (student, job seeker, carer, retiree, etc.).

🛠️ Tech Stack

React • Vite • Tailwind • OpenAI API • ABS • Services Australia • Scamwatch

🚀 Vision

Coala isn’t just a prototype — it’s the future of digital government in Australia.

  • One AI assistant for every citizen
  • Integrated scam protection and identity safety
  • Accessible, inclusive, and scalable nationwide

Coala: Turning confusion into clarity, and data into action.


Data Story


The Data Story — How Coala Turns Raw Data Into Actionable Insights

🌏 The Problem

Australia has 300+ open government datasets scattered across portals, PDFs, and dashboards.
But for citizens:

Services are fragmented → Medicare, Centrelink, ATO, MyGov, housing, grants — all in different places

Scams are growing → Australians lost $3.1B in 2024 alone

Data is hard to understand → technical reports and raw CSVs aren’t built for everyday people

Australians are left guessing, confused, and vulnerable.

🚀 The Breakthrough: Coala

Coala uses AI + open data to give Australians simple, personalised answers in plain English.

Ask a question → “How do I claim my Medicare rebate?”

Coala searches verified datasets + government APIs

Returns step-by-step instructions with hyperlinked official sources

No jargon. No PDFs. No guesswork.

🔗 The Datasets Behind Coala

Dataset Purpose Challenge Coverage
ABS Census 2021 Demographics, income, digital divide Digital Empowerment + VIC
Services Australia API Medicare, Centrelink, grants data AI for Gov Services + Data Navigation
ATO Open Tax Data Tax offsets, refunds, payment patterns Tax AI
Scamwatch API Real-time scam reports + fraud types Digital Confidence
ACMA SMS & URL Blocklist Detects phishing URLs, fake domains Digital Confidence
eSafety Feeds Online harm & safety alerts Digital Confidence
DataVic Housing & Planning Affordable housing + 20-min suburbs insights VIC Challenges
AIHW & MyHospitals Hospital wait times + health stats VIC + National Health
AEC Democracy Dataset Voter participation patterns Civic Engagement

Coala integrates 48+ datasets → unlocking maximum points for open data innovation.

📊 From Raw Data → Insights

Before Coala

Citizens search 15+ websites for answers

Scam data buried in monthly PDFs

Datasets exist, but don’t talk to each other

With Coala

Ask → “How do I claim Family Tax Benefit?”

Coala:
✅ Fetches real-time data
✅ Explains it in plain English
✅ Links official gov.au sources
✅ Warns of related scams if detected


Evidence of Work

Video

Homepage

Project Image

Team DataSets

Victoria Planning Permit Activity Reporting

Description of Use example state permit dataset to ground “steps & timelines.”

Data Set

Transparency Portal

Description of Use surface official reports/metrics when explaining requirements.

Data Set

Federal Register of Legislation

Description of Use link precise Acts/regs/instruments from guidance steps.

Data Set

ASGS (ABS Geography products)

Description of Use authoritative boundaries (SA2/LGA/etc.) for tagging and filtering.

Data Set

ABS Maps

Description of Use quick geography visualisation and links to Data-by-Region.

Data Set

Digital Atlas of Australia

Description of Use national geographies to map datasets by place (WMS/WFS, GeoJSON).

Data Set

data.gov.au (portal index)

Description of Use demonstrate cross-agency discovery, freshness ranking, and licensing flags.

Data Set

ACSC Alerts & Advisories

Description of Use current cyber alerts feed for safety notices.

Data Set

Little Book of Scams (2024)

Description of Use plain-English scam types and tips surfaced in-app.

Data Set

Vicmap Features of Interest (REST API)

Description of Use nearby libraries, community centres, services for local suggestions.

Data Set

Victorian Government School Zones 2025

Description of Use simple local helper for families (zone lookup + link out).

Data Set

SEIFA 2021 (IRSAD)

Description of Use triage guidance with disadvantage index by area.

Data Set

ABS Census (Search by area / QuickStats)

Description of Use localise answers (language, age, income, education) by suburb/LGA.

Data Set

Australian Government Organisations Register (AGOR) / Directory export

Description of Use show verified agency badges + provenance links.

Data Set

DataVic CKAN API

Description of Use adds Victorian datasets to the same search UI

Data Set

Targeting Scams 2024 — National Anti-Scam Centre (ACCC)

Description of Use “Scam Facts” panel + “Report a scam” CTA.

Data Set

Directory.gov.au export (Australian Government Organisations Register / AGOR)

Description of Use power Coala’s dataset/service search and resource previews.

Data Set

Challenge Entries

Digital Confidence: Tools for Safe Online Participation

How can communities, governments and organisations enhance digital safety and trust to protect vulnerable populations and enable secure, meaningful engagement with digital platforms and data?

Go to Challenge | 21 teams have entered this challenge.

Community AI Agents: Bridging Service Access Gaps

How can we design Agentic AI solutions that autonomously assist residents in discovering, accessing, and engaging with local government and community services?

Go to Challenge | 27 teams have entered this challenge.

Using AI to Help Australians Navigate Government Services

How might we use AI to make it easier for people to access, understand and engage with the government services and supports they need - when they need them?

Go to Challenge | 34 teams have entered this challenge.

The Red Tape Navigator

How might we help businesses and individuals identify and navigate overlapping or conflicting regulations within and/or across local, state, and federal levels of government?

Go to Challenge | 17 teams have entered this challenge.

Navigating Australia’s Data Landscape

Can you connect data users with the right data to answer their questions?

Go to Challenge | 20 teams have entered this challenge.