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Team Name:

GovHack Pathfinder


Team Members:


Evidence of Work

Service Compass

Project Info

GovHack Pathfinder thumbnail

Team Name


GovHack Pathfinder


Team Members


Pang

Project Description


Navigating government services during life’s most critical moments — like having a baby, losing a job, or facing a disaster — can be overwhelming. For someone who doesn’t have the time or skills to sort through large amounts of information on the internet about accessing government services, an app that provides a concise set of accurate information from different agencies would be very useful. AI Life-Event Navigator does exactly that: it uses verified government data and generative AI to provide step-by-step guidance and a trusted Q&A assistant, making services simpler, smarter, and more human-centred.


#government services #life events #digital inclusion #generative ai #smarter services

Data Story


When people experience major life events — like having a baby, losing a job, or becoming a carer — they’re often under stress and don’t have the time, skills, or energy to sift through multiple government websites. The information they need is scattered across different agencies, lengthy, and sometimes confusing to navigate.

This project tackles that problem by scraping and summarising official .gov.au pages into a single structured dataset (life_events.json). Instead of overwhelming people with everything, the app provides only the minimum set of necessary, verified information from different government agencies, organised step-by-step.

The result is an AI Life-Event Navigator: a tool that gives people exactly what they need, when they need it — concise guidance, key actions, and trusted links — without the burden of searching and piecing together information themselves.


Evidence of Work

Video

Homepage

Team DataSets

servicesaustralia

Description of Use Webpages from Services Australia are automatically scraped and summarised into a JSON knowledge base using AI.

Data Set

Challenge Entries

Using AI to Help Australians Navigate Government Services

How might we use AI to make it easier for people to access, understand and engage with the government services and supports they need - when they need them?

Go to Challenge | 34 teams have entered this challenge.