Entries to Using AI to Help Australians Navigate Government Services

Catalogue | Table
MyPath

MyPath is a whole-of-life navigation tool that helps Australians move confidently through every stage of life — from birth to retirement and everything in between. Instead of struggling to find services when you need them, MyPath anticipates key moments — having a child, starting a business, losi...

Go to Project | MyPath

GovNavigate AI: Cross-Jurisdictional Government Service Navigation System

Transforming how 15 million Australians access government services through intelligent AI orchestration GovNavigate AI is a revolutionary multimodal AI system that solves Australia's $2.3 billion government service navigation problem. Instead of forcing citizens to understand bureaucratic silos,...

Go to Project | GovNavigate AI

Springroll AI

**Breaking the Cycle: From Food Insecurity to Community Empowerment** Springroll AI is an autonomous AI agent that bridges the critical gap between community need and service access. Our research reveals that while 73% of Australian households experience food insecurity for the first time past...

Go to Project | Springroll AI

AustralianIntelligence.ai

# Australian Intelligence: Navigating Government Services with AI In a rapidly changing world, the complexities of government services should not be a barrier to citizens living their lives. Navigating bureaucratic systems, from understanding tax obligations to accessing community support, often...

Go to Project | 404NotFounders

EduMatch

<h1>EduMatch</h1><strong>Empowering New Australians Through Education Access</strong> <p><img src="https://i.imgur.com/bYKyT5D.png" alt="EduMatch"></p> <h1>The Issue</h1> <p><strong>Educational Navigation Challenges for New Australians:</strong></p> <ul> <li>New citizens lack cultura...

Go to Project | Gerald Mendeja

Lost & Found

# Lost & Found ## Purpose & Problem Statement The Australian Government publishes hundreds of datasets across multiple agencies, but discovering relevant data for specific research needs is challenging. Users often struggle to: - Navigate complex data catalogs - Understand what datasets c...

Go to Project | Stimson and Fong

GovNav (Services Agent)

# GovNav - Services Agent ![Application](https://i.postimg.cc/5N6psGfF/Whats-App-Image-2025-08-31-at-16-51-42.jpg) ## 📌 Project Description **Service Agent** is an AI-powered platform that helps Australians easily **discover, understand, and access government services** at life’s most ...

Go to Project | SPYDERS_V1

LegalEase

## Project Overview ### Application **LegalEase** - An AI-powered platform that transforms complex regulatory compliance into simple, actionable steps for all Australians ### Challenge Categories #### Primary Challenge: The Red Tape Navigator *"How might we help businesses and individu...

Go to Project | Democracy Sausage

Local Legal

<img src="https://raw.githubusercontent.com/ayaz95/GovHack25_Team-F4/main/LocalLegal_Second.png" width="500" height="500" alt="Description of image" /> # **Existing Problem: Information overload hinders law accessibility.** - Every year, approximately 437,000 new businesses are established ...

Go to Project | Team SnakeAI

ServiceChat

### Context Government services are essential in moments of major life change — from moving to a new country, to welcoming a child, to dealing with job loss or recovering after a natural disaster. These are the times when people need clarity and speed. Yet, in practice, accessing services can ...

Go to Project | ServiceChat

RedTape

RedTape is an AI-powered assistant that helps Australians navigate government compliance with confidence. Unlike traditional government portals that force users into silos, RedTape provides a unified conversational interface that automatically routes questions across tax, services, data, and regu...

Go to Project | Bin Chicken LLC

...Legal Hub

Here's how it can help all Australians, especially legislation makers, navigate overlapping regulations: How Legal Hub Addresses the Red Tape Challenge: 1. AI-Powered Regulatory Navigator Our AI Assistant already has access to comprehensive Australian legal frameworks from all jurisdictions....

Go to Project | Happy Team

...My Hub

MyHub is a comprehensive online platform designed to empower and connect Australian communities. Think of it as your digital town square, where residents can easily find information, offer and receive help, and participate in local activities. Here's how it works and how it benefits all Austra...

Go to Project | Happy Team

Project 2887

Starlit(TM) is a solar powered WiFi fence post light that combines smart lighting with wireless connectivity. Each lantern extends coverage 300m to 1km along a fenceline, creating a modular backbone for connectivity in remote and regional areas. Our GovHack agent prototype expands the StarLit(...

Go to Project | A Starlit Company

Service Compass

Navigating government services during life’s most critical moments — like having a baby, losing a job, or facing a disaster — can be overwhelming. For someone who doesn’t have the time or skills to sort through large amounts of information on the internet about accessing government services, an a...

Go to Project | GovHack Pathfinder

Coala - The GovBuddy

## Meet Coala — your smart Australian government companion! <p> <img src="https://raw.githubusercontent.com/MaCisHacked/govbuddy-aussie-assist/main/src/assets/coala-logo2.jpg" alt="Coala Mascot" style="width: 80px; height: auto;" /> </p> **Find services. Claim benefits...

Go to Project | Im Marz

Digital Guardian

# GovHack 2025: Multi-Agent Anti-Scam Pipeline - Enterprise Architecture Report ## Executive Summary > *"For GovHack 2025, I wanted to see how much a single developer could innovate over one weekend. I took on the 'Digital Confidence' challenge solo, driven by a simple question: how can we ...

Go to Project | Songline Weave

Ad Futurum Melius (Toward a Better Future)

# 🌏 Ad Futurum Melius — A Better Future Hub **Team:** BetterX · **Jurisdiction:** Australia · **Challenge:** Better Questions for Brighter Futures --- ## 🚩 Vision Ad Futurum Melius (*Toward a Better Future*) is not just an app — it is a **new civic ecosystem** where government projects ...

Go to Project | BetterX

GovWise

### Project Description Navigating government services in Australia is complex, fragmented, and intimidating — especially for youth, seniors, new citizens and residents, and digitally inexperienced groups. Whether lodging taxes, enrolling to vote, or accessing local support, Australians face c...

Go to Project | DataWise

TaxGenie

Australians are often faced with confusion and stress when it comes to filing a tax return. This is mainly due to the unclear government resources and expensive accounting fees that customers need to pay. Alongside this, there is also limited awareness of deductions and superannuation benefits, a...

Go to Project | Govengers

Service Buddy

Service Buddy’s chat interface suggests life events (job loss, having a child, natural disaster, etc.) to guide the user. Service Buddy is an AI-powered chatbot that helps Australians find relevant government services and support during major life events. It’s designed for people facing significa...

Go to Project | DoWhatExcite

MyGov Service Navigator

An AI-powered digital assistant that helps Australians navigate government services with ease. It combines open data from data.gov.au with simple natural language queries, showing users: Nearest Service Tasmania centre with address, hours & Google Maps link Medicare benefit insights by sta...

Go to Project | AskGov AI

A-Unity

#Background Nowadays, many new Australians often struggle to integrate into their community life in the years after becoming citizens. Over the past 30 years, the opportunities for practical civic education have largely ended after school years, leaving many Australians with limited opportunitie...

Go to Project | A-Unity

Community Link

# CommunityLink ## Problem Statement **Bridging Social Divides: Strengthening Social Connections in Australia** How can we bring people together from diverse backgrounds to communicate respectfully, even when they hold opposing views? Social cohesion is the “glue” that binds society t...

Go to Project | Goldwyn

CivicMate

**Team Name**: Croc and Chips **Team Members**: Team Member 1: Max (**Ngoc Cuong Hoang)** Team Member 2: Kingsley (**Kar Keat Koh)** Team Member 3: Felix (**Tien Minh Nguyen)** Team Member 4: Avery (**Le Quynh Nhu Doan)** Team Member 5: Jane (**Phuong Tran Tran)** Team Member 6: Echo ...

Go to Project | Croc and Chips

GovMate

GovMate - Smarter Services, Stronger Communities 1. Problem Statement Accessing government services is often confusing and overwhelming, especially during critical life events such as having a child, losing a job, or becoming a carer. Information is fragmented across multiple agencies, fille...

Go to Project | Team 2914

Artificial Intelligence for Time and Date Based UV Radiation Alert in Northern Territory.

We have developed an AI model to help the general public of the Northern Territory stay aware of UV risks. For the challenge “Using AI to Help Australians Navigate Government Services,” we trained a Random Forest model using government data. The dataset includes the past five years of UV radiatio...

Go to Project | Team Titans

CivicBridge

CivicBridge is an **AI-powered** platform designed to serve as a **trustworthy intermediary** between citizens and government information. Its core mission is to provide **accurate, reliable, and transparent** answers to civic questions by leveraging **official data sources**. The system is struc...

Go to Project | Banico Family

TrustAid

TrustAid helps people find and act on the right government support in minutes. It’s built for real life events—bereavement, becoming a carer, job loss—providing personalised guidance, local service connections, and plain-English checklists. Every answer is evidence-first: TrustAid cites official ...

Go to Project | TrustAid

Citizen SERA

#Project Description Citizen SERA (SYSTEM FOR EMPATHETIC RIGHTS ADVOCACY) is an AI-powered civic advocacy platform designed to empower citizens in navigating government services, accessing benefits, and engaging meaningfully with democratic processes. A dedicated personal advocate for each citiz...

Go to Project | USP

CommHelpr

# 🌐 CommHelpr **CommHelpr** is an AI-powered civic platform designed to make government and community services more **accessible, intuitive, and responsive**. Whether accessed via website, mobile app, or physical kiosk, CommHelpr helps residents easily discover, access, and engage with servi...

Go to Project | Team 2918

GovNav

Navigating government services is often overwhelming for Australians, particularly during stressful life events. We built the GovNav Assistant to fix this. It's an AI-powered web app that uses a hybrid approach to provide help: a step-by-step navigator with AI-powered assistance. Our goal is s...

Go to Project | Team 3048

Assist Bird

# **📘 AssistBird App – Problem & Solution Report** ## **1\. Introduction** Government services are essential during important life events — from childcare and healthcare to employment and housing. Yet the current system is fragmented, difficult to understand, and overwhelming for many A...

Go to Project | Minimalist

MyGovMate

**The reality** - Most of life’s big moments are also tax moments: a new baby (PLP, FTB), a new job (withholding, stapled super), job loss (redundancy vs ETP), becoming a carer (income tests), starting a business (ABN, GST, PAYG), moving house (main-residence CGT), marriage or separation (fami...

Go to Project | AdelAIde

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